Account Management

I am not getting one-time passwords by phone.

Did you recently change your phone number or lost your phone? It might be because of that. Call us on 8002478733 and we will fix this immediately!

How do I log into my account?

Log into Your account and check out all your policy related details:
1. Go to Login
2. Enter your National ID or Iqama
3. Enter the one-time password (OTP) that you’ve received on your phone number saved on your account.
4. Done!

Easy, right? Go ahead and try it out.

How to update my personal details (address, phone number, email, etc.)?

When logged in, go to the “Personal and Payment” tab. You will be able to see all your personal details there and you can edit or update as needed!

I forgot my password. How do I reset?

Happens to all of us! No stress. Just go to the login page and click on ‘I forgot my password’.