
Plan Options
We’ve got your back!
From medical emergencies to trip cancellations and lost baggage, we have you covered.

Travel Smarter with Family
Tree Explorer Smart is designed to cover all your trip essentials plus complimentary protection for children 15 and under when traveling with a parent.


Here’s how to claim
Access Your Account
Get access your Tree account.
Submit Claim Details
Fill out our simple user-friendly and completely online claim journey.
Frequently Asked Questions
Travel insurance protects you from unexpected events like trip cancellations, medical emergencies, lost baggage, and more. It offers financial security and peace of mind while you're away.
While not always mandatory, travel insurance is highly recommended for peace of mind and protection against unforeseen events. Some countries may require it for visa applications.
The cost varies depending on factors like your chosen plan, coverage level, trip duration, and age. Get a personalized quote.
You can easily purchase travel insurance online through our website.
No, all coverage must be purchased before your journey begins.
We offer single-trip travel insurance for customers under 65. Customers over 65 can still purchase individual policies, but the premium will be doubled. You must be at least 18 years old to purchase a policy.
You can cancel your policy by calling our customer service line at 8001240505.
The deductible is generally SAR 200 per person, per incident, however depending on the type of claim there may not be any deductible applied. The deductible amounts will be shown on your policy schedule.
This covers non-refundable trip expenses up to SAR 15,000 if you have to cancel due to covered reasons like illness, job loss, or natural disasters (SAR 200 deductible applies).
Curtailment coverage reimburses you for unused trip expenses, including return flights (economy class), if you cut your trip short due to emergencies like illness, family death, or home damage (SAR 15,000 limit, SAR 200 deductible).
Missed departure coverage reimburses up to SAR 1,900 for hotel and travel expenses if your public transport or car delay causes you to miss your flight.
This provides financial support up to SAR 100,000 for accidental death or permanent disability during your trip, with varying payouts for different age groups.
This covers emergency medical treatment abroad, including hospitalization and transportation back to Saudi Arabia (SAR 3,000,000 limit, SAR 200 deductible).
If hospitalized abroad, this benefit pays SR 125 per 24-hour inpatient period, up to SR 1,900, in addition to covered medical expenses.
Baggage cover protects against lost, stolen, or damaged belongings up to SAR 8,000 (SAR 200 deductible). See our terms and conditions for details.
Baggage delay coverage reimburses up to SAR 920 for essential replacements if your checked baggage is delayed over 12 hours.
Personal money coverage reimburses up to SAR 1,500 for lost or stolen cash (SAR 200 deductible).
Personal public liability coverage protects you financially, up to SAR 2,000,000, for accidental injuries or property damage you cause, including legal fees.