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Plan Options

Contents

Covers internal content only

Rents Alternative accomidation

Theft

Glass and Sanitary

Emergency Home Assistance Service  

Frozen food

Liability to Domestic Employees

Building & Contents

Covering Building & internal Content

Rents Alternative accomidation

Theft

Glass and Sanitary

Frozen food

Emergancy Home Assistance Service

Home maintenance service

Air-conditioning repair and cleaning services

Grocery Free Delivery

Liability to Domestic Employees

Building

Covers building structure only

Rents Alternative accomidation

Public liability

Glass and Sanitary

Emergency Home Assistance Service  

Liability to Domestic Employees

Home maintenance Service

Air-conditioning repair and cleaning services

Home Insurance with tree cover?

Theft & Natural Disasters

Burglaries

Covers home and belongings against losses caused by burglary and theft.

Fires

Coverage for major damages and losses resulting from fires.

Storms

Protection for home and belongings against storm damages and losses.

Floods

Covers losses and damages to your home and belongings caused by floods.

Earthquakes

Coverage for potential losses that occur when earthquakes happen.

Explosion

Covers damages caused by explosions or resulting flying

Emergency Home Assistance

Plumbing

Fixing leaks, pipe bursts, and repairing sanitary installations.

Electricity

Repairing power outages and sudden electrical failures.

Glass Repair

Replacement or repair of broken windows and glass doors.

Locksmith

Assistance in case of lost keys or if someone is locked in a room.

Urgent Repairs

Electrical Repairs

Replacing damaged components and fixing electrical circuits.

General Repairs

Maintenance of doors, windows, and air conditioners.

Locksmith

Assistance in case of lost keys or if someone is locked inside a room.

Glass Repair

Replacement or repair of broken windows and glass doors.

Regular Maintenance Services

Plumbing

Unclogging blockages, repairing faucets, and fixing leaks.

Electricity

Repairing wiring, circuit breakers, and electrical outlets.

Air Conditioning

Cleaning filters, optimizing performance & fixing ventilation issues.

Carpentry & Aluminum

Repairing doors, windows, and damaged components.

Why we’re different

Here’s how to claim

1

Get the PDF claim form

Start your claim here. Download the PDF form and gather supporting documents.

2

Fill Out the Form

Provide accurate property details and incident description in the claim form.

2

Submit Your Claim

Email the filled form and necessary attachments to HomeClaims@tree.com.sa

Frequently Asked Questions

What is home insurance?

Home insurance is a type of property insurance that covers a private residence and its content.

What type of home insurance bundles do you offer?

We offer three main bundles: content only, building only, and a combined bundle of content and building.

What does the content only bundle cover?

It covers personal belongings within the home, like furniture, electronics, and personal items against theft, damage, or loss.

What is included in the building only insurance bundle?

It covers the physical structure of your home, including wall, roofs, fixtures, and fitting against risks like fire and storm.

What advantages does the combined bundle offer?

It provides comprehensive coverage for both the home structure and its content, offering full protection.

Do home insurance policies include Emergency Home Assistance?

Yes, every home insurance policy from Tree include Emergency Home Assistance.

What is Emergency Home Assistance?

It is a 24/7 service covering emergency repairs for plumbing, electrical, locksmith, and glazing issues.

How does emergency home assistance differ from home insurance?

Emergency Home Assistance is a service that provides immediate emergency repairs for urgent issues like plumping leaks and electrical failure, Home Insurance, on the other hand covers long-term risks and damages and allows you to file claims for compensation.

What emergences are covered under Emergency Home Assistance?

Plumbing leaks, electrical failures, lockouts, and broken glass in doors/windows.

How can I request Home Maintenance or Emergency Home Assistance services?

• Toll Free Number: 8008500081
• Email Address: HA-ME@europ-assistance.com
• WhatsApp Number: +966563784909

What does home maintenance cover?

Regular maintenance service like plumbing, electrical, locksmith, glasswork, as well as AC repairs and cleaning.

How is home maintenance different from Emergency Assistance?

Home maintenance is for routine upkeep, while Emergency Assistance handles urgent repair.

How many Emergency Home Assistance & Maintenance services can I request annually?

You can request up to 3 services per year, with a 700 SAR limit per service. However, AC-related services are limited to once per year.

How can I request Home Maintenance or Emergency Home Assistance services?

• Toll Free Number: 8008500081
• Email Address: HA-ME@europ-assistance.com
• WhatsApp Number: +966563784909

How can I file a Home Insurance claim?

Call center phone: 8001240505
Email: homeclaims@tree.com.sa
Or Submit your claim now: click here (store.tree.com.sa/claims/).